Though some of the compliance found in WCAG conforms with 508 Compliance, we are not 508 Compliant.Ĭlearview chose to use WCAG for compliance because they are determined by the W3C, the consortium that makes all guidelines for the Internet, worldwide.Īt Clearview, we're committed to meeting the financial needs of all our customers. We work to provide an accessible and barrier-free environment in all of our branches and over the phone-and we continue to improve accessibility to our online services. We offer a range of services at no extra charge to our members with disabilities so they can conduct their banking business.Reader services – Our personal representatives are happy to read and explain appropriate materials to members and consumers who want help opening products/services or conducting transactions.Information reformatting – We can provide Clearview documents, including monthly statements, in alternative formats such as large print.Visit your local branch or call 1-80 to receive this service.Video Teller Machines (VTMs) – All Clearview Live VTMs have a chat feature that offers members a keyboard on-screen to interact with our video tellers.The keyboard features key phrases that are used in financial transactions for the member’s convenience.Guideline/raised-line checks – We offer our members Sight Checks, which are business-size checks with large type and raised lines for easy reading and check writing.For your convenience, a special register is automatically included at no charge in all orders. You can order them like any other checks for your account(s).Written notes – Our personal representatives can provide written communications for any member who needs assistance at a branch.We make every effort necessary to meet online usability and design requirements recommended by the World Wide Web Consortium (W3C) in its Web Content Accessibility Guidelines 2.0, as well as requirements under the Twenty-First Century Communications and Video Accessibility Act of 2010. We use design standards that help customers identify, interpret, understand and interact with information presented on our websites and mobile apps.
We follow the W3C's globally recognized standards to provide content that’s compatible with computer-based assistive technologies and browsers. We recommend using the most current versions of (or the version released just prior to) the manufacturer's assistive technology applications, along with a current version of the browsers listed below. You can improve your online experience by exploring these features and settings available in various assistive technology applications: We also recommend trying different types of browsers with assistive technology applications to determine which combination works best for you.Tooltips – Enable settings to read tooltips if it’s required by your screen reading application.This additional information can be very beneficial for comprehending and interacting with the content on many pages.Special characters – If it’s required by your screen reading application, enable settings to automatically read any of these special characters: at sign number sign (#), dollar sign ($), ampersand (&), apostrophe, quotation marks, backslash, bar (|), underline, braces(), brackets () and words with tilde or grave accented characters.
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